atrás

  1. Returns Our policy lasts 14 days. If 14 days have gone by since you received your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not return the purchase directly to the manufacturer. Any item not in its original condition, damaged, or missing parts for reasons not due to our error will not be eligible for a refund. Any item returned more than 14 days after delivery will not be accepted. Refunds (if applicable) Once your returned item is received and inspected, we will send you an email to notify you of the receipt. We will also notify you of the approval or rejection of your refund request. If your request is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a specified timeframe. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank, as processing time may take a while. If you’ve done all of this and you still have not received your refund, please contact us at timdrop1305@gmail.com. Return Shipping To return your product, you should mail it to the address we provide you. You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary.